Contact us

One address for everything: support, refunds, privacy, copyright and legal notices. A person reads every message.

العربية

Who we are

Philocoursa is a product of Blessed Land, established in Egypt.

support@philocoursa.com

Blessed Land
Nasr City, at the intersection of Abbas El Akkad St. & Mostafa El Nahas St., St. 1, Cairo, Egypt

We answer in English or Arabic.

When we reply

  • Support: within 2 business days.
  • Refund requests: within 5 business days.
  • Privacy requests: within 1 month. If a request is complex, we tell you within that month if we need longer, and why.
  • Copyright and content reports: we confirm receipt and tell you the outcome.

What to write to us about

  • Support: Questions about your account, a course, or something that isn't working.
  • Refunds: Tell us which purchase it is. You can also ask from the purchase on your Billing page. Refund Policy
  • Privacy requests: Access, correction, deletion, a copy of your data, or an objection. Write from the address on your account. Privacy Policy
  • Copyright and content reports: Copyright notices, counter-notices, and reports of illegal content. How to report
  • Legal notices: Formal notices to the company, by email or by post to the address above. Terms of Service